dota Platform Privacy Notice

This page describes what we collect when you use dota and how we keep that data protected.

We operate account verification, withdrawal review and customer support across Jakarta and other local cities.

We manage payment integrations including DANA, e-wallet and mobile banking and support transfers through local payment, online payment, e-wallet and major banks such as mobile banking, local payment, online payment and e-wallet.

Details about dota data collection

We collect personal details that are necessary for account setup and verification, and we limit collection to information required by law or for secure account operation.

We collect identification information such as name, date of birth, and government ID when KYC verification is required for withdrawal review.

We collect contact details such as email and phone number to deliver transactional notices and to support password reset and identity checks.

• We collect device and connection data including IP address, device type, browser details and basic telemetry for security and abuse detection.
• We collect transaction records tied to payment methods such as DANA, e-wallet and mobile banking to reconcile deposits and withdrawals.
• We collect activity logs related to access to sportsbook markets and live-dealer sessions, including timestamps and session identifiers.

We share that we do not sell personal data to unknown third parties and we restrict access to processors who perform services for dota such as payment processing and identity verification.

We maintain separate logs for customer support correspondence to track requests about account verification, withdrawals and technical issues in a secure ticketing system.

We link to local operations pages for city-specific guidance and support where applicable, for example for customers in Jakarta and surrounding regions.

dota privacy policy and practice

We use collected data to verify identity, to process withdrawals and to review suspicious activity as part of our internal security checks.

We rely on third-party processors for payments and verification and we require those processors to apply reasonable security measures when they handle dota data.

We use encryption in transit and at rest for sensitive fields and we rotate access credentials for operational staff who manage the systems that hold customer data.

Data retention and deletion

We retain account data for as long as an account is active and for a reasonable period after account closure to meet legal and audit requirements.

We provide pathways to request data deletion or to update information and we process such requests subject to any legal constraints or pending withdrawal reviews.

Your rights on dota

We support requests to access, correct and export personal data where local law permits and we provide contact channels for such requests through customer support.

We require proof of identity for certain requests to ensure we do not disclose or change information without proper authorization.

Cookies and tracking

We use cookies and similar technologies to support session management for live-dealer tables, to remember language and region preferences, and to measure service performance.

We separate persistent analytics from personally identifiable data and we limit analytics access to internal teams at dota tasked with product quality and security.

We handle requests and escalations through our support teams and we aim to provide clear guidance for issues such as KYC, withdrawal review and technical faults related to live-dealer streams or sportsbook markets like Liga 1

• We recommend contacting support with account ID and a clear description for faster processing.
• We advise providing transaction references when queries involve payments through DANA or bank transfers.

We publish updates to this notice when we change processing practices and we keep earlier versions available for reference within account settings where applicable.

We provide contact pathways for privacy questions via the customer support channels listed on the site and we aim to respond within stated review windows depending on the request complexity.

Our service is available only where local law permits and we restrict account creation and transaction processing accordingly.

Our contact page lists support channels and specific instructions for KYC, technical issues and withdrawal questions tied to payment rails like e-wallet, mobile banking, local payment or bank transfers to online payment, e-wallet, mobile banking and local payment.